Comments on: Auto Transport Customer Reviews

By: matt

matt — Mon, 03 May 2010 21:58:25 +0000

85 monte carlo
I recently posted a negative review, well now i want to retract it and give Crowley auto transport a five star review on customer service , all because John saw the review and wanted to set things strait so he called and made things right i am completely satisfied and happy now. thank you john and crowley.

By: Amanda W.

Amanda W. — Mon, 03 May 2010 21:57:39 +0000

Very Pleased!
From start to finish this process for me was a Great Experience! Jeff at Crowley Transport was a pleasure to work with, extremely informative and professional. He worked his hardest to make sure my car was picked up within the time frame I requested. My car arrived safely in New York and the driver even waited an hour for me to meet him, as I was stuck at work. Should I ever have to transport a car from state to state, I will definitely call Jeff! Hands Down!

By: Jill McCann

Jill McCann — Mon, 03 May 2010 21:57:15 +0000

FL to AZ
First time we have shipped a vehicle. Crowley made it effortless. Felt comfortable because of name recognition. The drivers were easy to stay in contact with. Would definitely use again.

By: Edgar

Edgar — Mon, 03 May 2010 21:56:49 +0000

Auto shippers
I needed a vehicle shipped from North Carolina to El Paso TX so I got a quote from Crowley Auto Transport. I completed and faxed the contract only to realize It would be better for me to just fly over and pick up the vehicle. So I called Crowely back to get a refund and They were more than happy to assist me. They have great customer service and would deal with them again. Thanks Crowley.

By: Kevin K

Kevin K — Mon, 03 May 2010 21:56:14 +0000

Auto transport for Vintage Porsche
I found the task of finding an auto transporter fairly difficult. After getting inundated with quotes, it is very hard to tell who is honest and good and who just wants your money. On top of that you are giving the transporter your car, so there is a pretty big trust factor. In my case the car is rare, but not overly valuable so any transport issues would be expensive potentially cost prohibitive.

I decided to use Crowley after doing some internet research and finding postiive reviews on this site. Ryan Serpa was freindly on the phone, and offered a very competitive quote of $300, which was a bit more than what the “starting” quote was that was offered by e-mail. Most other services were offering $350 or more, so the fact that the price was low and the service god was a real bonus.

My first availabe date was a Monday, but was contacted on Thursday that a truck could take the car Saturday. I was then called on Friday and told that the truck was on its way! This worled out best because I was in the pick up city temporarily and was able to meet the driver. Crowley found a very good driver that was professional and clearly wqs very experienced. He actaully wanted to drop off the car early, at a time I would not be able to recieve the car. After meeting this driver, I felt confident this would work and found the car in great shape 3 days later. The car is dirty, but that is to be expected after open transport of a white car. Overall a good experience and I would recommend working with Crowley in the future.

By: Judith Walker

Judith Walker — Mon, 03 May 2010 21:55:46 +0000

Crowley Auto Transport
I found that Jonathan at Crowley was the most knowledgeable and forthcoming with information. I called several companies and only got more and more confused about how the process works for getting a car shipped. Jonathan was patient and explained exactly what the broker’s role is in the process and why different companies charge different amounts. Once he explained it to me I felt confident about my choice and my confidence proved well placed as my car was picked up on time by a very polite driver and was delivered on time with no hassle whatsoever. I will definitely use Crowley next time my car is shipped.

By: Karl Greiner

Karl Greiner — Mon, 03 May 2010 21:55:22 +0000

transport services
This is the first time I used crowley Jeff Traylor was excellent he kept me informed delivery was a little late due to weather drivers were excellent. Will use them again

By: Tom Deitz

Tom Deitz — Mon, 03 May 2010 21:50:37 +0000

OUTSTANDING!!!
Crowley was expeditious, polite, professional, and by far the most knowledgeable of all the companies that I spoke with. Specifically, Jeff who was my contact, led me step -by-step through the entire process, thus making my company and I feeling confident about our auto transport. My thanks to Crowley and Jeff.

By: terry tabacco

terry tabacco — Mon, 03 May 2010 21:50:19 +0000

The Best
Excellent service. Quoted $350.00 paid $500.00. I did pay more than my quote, but only after I asked what it would cost for a quick pick-up. I agreed to a price only $150.00 more than my quote and the car was picked up next day, here within 7 days. The car was scheduled for pick up within 30min of my placing the order. Car arrive very clean, even with the open carrier. Ryan was very helpful, and found a 2nd driver with a smaller truck when the 18 wheeler could not access the pick up area. Could not ask for better service and more helpful staff. Would not hesitate to use them again. They have my highest recommendation. I am very happy with my experience with Crowley and Ryan.
terry

By: Frank Marone

Frank Marone — Mon, 03 May 2010 21:49:20 +0000

auto transport
Never did this before. Could not have been simpler nor more straightforward. Very happy with this service. Crowley staff were friendly, helpful, and knowledgable. Transport driver was friendly, helpful, and knowledgable. Communication was thorough and timely. My convenience was a significant consideration in making arrangements. I would definitely recommend Crowley and will use them again if the need arises.